Privacy Policy

JAZZ.FM91 strives for transparency and trust when it comes to protecting your privacy, and we aim to clearly explain how we collect and process your information. It’s important to us that you should enjoy using our products, services and website(s) without compromising your privacy in any way. This policy outlines how we collect and use different types of personal and behavioural information, and the reasons for doing so.

1. What personal data we collect and why we collect it

JAZZ.FM91 collects the personal data of its community members who donate online. Typically this includes name, address and phone number, and email address where applicable. Our online donations are collected and processed through Blackbaud Merchant Services (BBMS) via their database management platform Raiser's Edge. Blackbaud's services are used by most of the major charities in North America and are industry leaders in ensuring the highest level of security for everyone using their services. For more information on Blackbaud's privacy policies, please click here.

If you donated to JAZZ.FM91 online and/or set up a perpetual monthly donation between September, 2018, and March, 2020,  you will have used Stripe, our previous merchant service. A small number of donors continue to have their donations processed through this service as we make the final transition. Please be aware that this change was made not due to any concern about Stripe but to better integrate our payment and database management systems and to make the donor experience more seamless. You can read about Stripe's privacy policy here.

We use your personal information to establish and maintain communication with you. This includes soliciting donations, providing you with tax receipts, participating in contests and keeping you up to date on our current activities via printed and online newsletters.

If you have participated in an online activity, your personal information will only be used for the purposes of that online activity, unless you otherwise provide us with your consent. We may ask for your permission to use your personal information for other purposes, for example, to send you a newsletter or donor solicitation. We will only use this information for these purposes if you have provided us with consent by "opting in" on the online form.

If you have entered and won one of our contests, your name, photograph, and city of residence may be published by us and/or our sponsors. Please check the specific contest rules for details.

2. Cookies

JAZZ.FM91 uses cookies to make your user experience simpler. We use cookies to tailor your experience, measure site performance and present relevant offers and advertisements.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

3. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, podcasts, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

4. Links to other sites

Our site contains links to other sites. Once you leave our site, you are subject to the privacy policies of the new site. We are not responsible in any way for their policies so we encourage anybody who links to other sites from ours to read those sites' privacy policies, especially if you are contemplating the provision of personal information.

5. Analytics

JAZZ.FM91 uses Google Analytics to track pertinent, though generic and anonymous, local information, such as:

6. How we disclose your personal data

JAZZ.FM91 does not sell your Personal Data to third parties, such as marketers or advertisers. We share your Personal Data with trusted entities, as outlined below.

We have trusted service providers that provide services on our behalf, such as identity verification services, website hosting, data analysis, database infrastructure, customer service, email delivery, and auditing services. These service providers may need to access Personal Data to perform their services. We authorize such service providers to use or disclose the Personal Data only as necessary to perform services on our behalf or comply with legal requirement.

Our trusted third parties include:

  • Constant Contact
  • Raiser's Edge / Blackbaud
  • Stripe
  • Google Analytics
  • Google Ad Manager
  • Eventbrite
  • Hootsuite
  • Twitter
  • Facebook
  • Instagram
  • Soundcloud
  • YouTube
  • Canada Post

7. How long we retain your data

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9. How we protect your data

This site's security certificate has been greatly strengthened. Access to the server is tightly restricted. Financial information is exclusively stored on Blackbaud's secured servers, which JAZZ.FM91 cannot access. And crucial files are encrypted and stored in remote servers.

10. Protecting the privacy of children

If you are under the age of 13, please do not provide any personally identifiable information (an example would be your name, address, email address) without the knowledge and permission of your parent or guardian. If we learn that you are under 13, we will not maintain any personal information (except as permitted by law) without the verifiable consent of your parent or guardian. This may result in you not being able to participate in some of the activities on our site.

Unless otherwise specified, you must be at least 18 years old in order to participate in any online contest.

11. Contact

Questions regarding this Privacy Policy should be directed to Dana Wigle, general manager.