1. How do I update my credit card information?

Please fill out the Update My Info form or call 1-800-811-2400.

2. How do I increase or decrease the amount of my monthly donation?

Please fill out the Update My Info form to change the amount of your monthly gift.

3. How do I cancel my monthly gift?

Please fill out the Update My Info form or call 1-800-811-2400.

4. My monthly gift has ended. How do I re-activate?

Simply make a new donation here!

5. When will I receive my charitable tax receipt?

All donations made before Dec. 31 of the current year will receive their tax receipt by the end of the following February.


If you have any questions not addressed by this FAQ, or require assistance going through the form for the first time, please email pledges@jazz.fm.